Terms and Conditions
Prices: Subject to change without notice. Prices do not include freight or shipping charges, unless specified.
Minimum Order: $100.00 minimum order on purchases. A $10.00 service charge may be added to orders under $250.00.
Terms: Net 30 terms apply to approved accounts. All other accounts will be C.O.D., Prepay or Wire Transfer. Private label customers: 30% deposit with order, and balanced prepayed before shipment. International Customers: Prepayment or C.O.D.
Past Due Accounts: All accounts over 60 days past due will be shipped C.O.D. ONLY. Accounts over 90 days will be notified and turned over for collection 10 days after notification.
Collection: Customer is responsible for any costs or fees necessary to collect past due accounts
Finance Charge: Fincance Charge of 1.5% per month will be applied to all invoices over 30 days
Returned Check Charges: A $25.00 returned check fee will be charged to customers for each time a check is returned.
Freight: F.O.B. shipping point. Loss or damage in transit must be filed with carrier within 10 days.
Shortages: Cable Technologies International, Inc. must be notified of any shortages within 10 days of the invoice date
Warranty: Please see our statement below.
Repair/Return of Merchandise: Customers must have a "Return Material Authorization" number (RMA) which can be obtained by telephone or in writing. Product may be repaired, replaced, or credited at our option. Original invoice number; quantity, item number, description and reason for return are required to issue RMA. Any return merchandise is to be sent back freight prepaid. Merchandise being returned for credit must be done within 30 days of date of purchase, restocking charges may apply. Merchandise and packaging materials must be in original factory condition.
No Refunds without Sales Receipts: Equipment must be inspected by Cable Technologies International, Inc. before any decision can be made on refunds. Most sales are final. No refunds on items after 30 days, credit only.
Special Order Items: Special order items are non-returnable. Special order items must be paid in full upon ordering.
Back Orders: Any out of stock items at special pricing will not be back ordered.
Limited 1 (One) Year Warranty
Cable Technologies International, Inc. (herein referred to as "CTI, Inc."), extends a Limited 1 (One) Year Warranty on its equipment against maufacture defect and workmanship under normal use and service. CTI, Inc. at its option will repair, replace or refund the purchase price of the item returned. Removal or replacement of equipment and its transportation shall not be at the cost of CTI, Inc. except CTI, Inc. shall return repaired or replaced equipment freight prepaid.
This warranty shall not apply to equipment which has been repaired or altered in any way so as to affect its stability or durability, nor which has been subject to misuse, negligence or accident. This Warranty does not cover equipment which has been impaired by severe weather conditions such as excessive wind, ice, storms, lightning, or other natural occurarences over which CTI, Inc. has no control, nor shall this Warranty apply to equipment which has been operated or installed other than in accordance with the instuctions furnished by CTI, Inc.
Claimants under this Warranty shall present their claim along with the defective equipment to CTI, Inc. immediately upon failure. Non-compliance with any part of this claim procedure may invalidate the Warranty in whole or in part.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER AGREEMENTS AND WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CTI, INC. DOES NOT AUTHORIZE ANY PERSON TO ASSUME FOR IT THE OBLIGATIONS CONTAINED IN THIS WARRANTY AND CTI, INC. NEITHER ASSUMES NOR AUTHORIZES ANY REPRESENTATIVE OR OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITIES IN CONNECTION WITH THE EQUIPMENT DELIVERED OR PROVIDED.
IN NO EVENT SHALL CTI, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OR USE, INTERRUPTION OF BUSINESS, OR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.
In no event shall CTI, Inc. be liable for damages in amy amount greater than the purchase price of the equipment.